Posts Tagged ‘experience’

Operator Error Is Why Most Businesses Fail

Sunday, November 1st, 2009

Q: I am thinking about starting my own business, but statistics show that most new businesses fail. Why do you think most businesses fail?

A: This is the column that probably gets me kicked out of the entrepreneurial chapter of the Priory of Scion. I look silly in those long robes anyway, so here goes.

A thousand apologies to my entrepreneurial brothers and sisters, but. I think the more important question is: do businesses fail or does the entrepreneur in charge of them fail? I have to be honest and tell you that I think most business failures must be laid at the feet of the person in charge.

Sure, there may be contributing factors to the demise of a business, such as a huge chain store moving in next door, a down economy, the lack of qualified employees, new government regulations, the failure of a strategic partner, etc., but any entrepreneur worth his salt should see such things coming and make adjustments to weather the storm.

And the truth is sometimes the storm can’t be weathered and you have to abandon ship. Is that a business failure or an entrepreneurial failure? I think the coin flips both ways.

Starting a business is never easy and the fact is approximately half of all small businesses fail within the first four years, with a large percentage of those failures occurring in year one.

There are many reasons why businesses fail, but according to a 2003 survey by U.S. Bank, the majority of business failures can be attributed to three reasons: bad management, bad financial planning, and bad marketing.

The survey showed that seventy-eight percent of the business failures examined were due in part to the lack of a well-developed business plan and a business owner who had no business being in the business he was in.

In other words, the business owner did not have the adequate knowledge or a thorough understanding of the business he had chosen to start. This is why software entrepreneurs like me don’t start shoe stores. I have feet, I wear shoes, but that’s not enough to qualify me to go into the shoe business.

Seventy-three percent of the businesses surveyed were also managed by owners with rose colored calculators. These optimistic entrepreneurs over-estimated revenue and under-estimated cost.

Seventy percent of the failed businesses were led by entrepreneurs who were in denial regarding their own competence, or more to the point, their own incompetence. These business owners either didn’t recognize (or more likely chose to ignore) their own entrepreneurial shortcomings. These entrepreneurs also did not seek assistance from others who might have made up for their inadequacies. It’s hard to ask for help when you are supposed to be the one with all the answers. It’s harder still to lose your life savings when your business tanks.

The final contributing factor to the death of sixty-three percent of the businesses who died from bad management was that the owners had no relevant or applicable business experience. Just because you eat at McDonald’s does not mean you’re qualified to manage one.

Bad financial planning was the second reason why most businesses fail. According to the study, eighty-two percent of the business failures studied reported poor cash flow management as a contributing factor to the death of the business.

Seventy-nine percent of the businesses were inadequately funded to begin with and seventy-seven percent miscalculated the cost of doing business. In other words, they failed to take into account all of the costs involved when setting the price for their products.

Bad marketing was a contributing factor in the death of sixty-four percent of the businesses surveyed. Many of these misguided entrepreneurs either minimized the importance of marketing and promotion or ignored it totally.

A vital part of marketing is knowing who your competition is and always knowing what they are up to. The entrepreneur who ignores his competition is a fool (gee, was that too harsh?) and is always destined to fail, as proven by the fifty-five percent of the dead businesses in the survey who either didn’t even know who their competition was or simply chose to ignore the competition altogether.

Here’s a nice hole in the sand for you, sir. Please insert your head

Another mistake made by forty-seven percent of the deceased businesses was that they relied on just one or two customers for the bulk of revenues. This is a common mistake made by many business owners who devote all their energy to one huge client. What they don’t seem to understand is that if that one customer goes away, so does most of their revenue.

Moral to the story: before diving in you should know the industry, know the market, and know the competition. You should also leave your ego at home, ask for help when you need it, be realistic with the finances, and go out of your way to tell every person on the planet about your product.

Will that guarantee the success of your business?

Not at all, but it sure can’t hurt.

Here’s to your success.

Tim Knox
Entrepreneur, Author, Speaker
Tim is a nationally-known small business expert who writes and
speaks
frequently on the topic.
For more information or to contact Tim please visit one of his sites
below.

http://www.dropshipwholesale.net

http://www.smallbusinessqa.com

http://www.timknox.com

Achievements Outweigh Education and Experience

Sunday, March 8th, 2009

Q: When it comes to succeeding in business, which do you think is more important: education or experience?
— Regina M.

A: Regina, have you seen the television show, Fear Factor? If you haven’t seen it you’ve probably heard about it. Fear Factor is the show where they put contestants through all sorts of pseudo-death defying feats like bungee jumping off a bridge over a pool of crocodiles and driving a car through a wall of fire (you know, the stuff we did for fun in high school).

The contestant who overcomes their personal fear factor wins the cash and prizes (usually at the cost of their dignity, but I digress).

The highlight of Fear Factor is the eating competition. That’s when contestants are invited to partake of all sorts of culinary fare. Yummy stuff like monkey brains, all manner of live bugs and spiders, moose intestines, old fruitcake (the horror!), and my personal favorite, live giant worms. At this point the competition becomes not so much who can overcome their fear actor, but who has the lowest gag reflex.

Your question makes me feel a little like those contestants, Regina, because no matter how I answer I am opening a can of giant worms that I will undoubtedly be forced to eat later.

My highly educated peers will argue that education is much more important than experience, while my highly experienced peers will argue that experience is more important. Either way, it’s worms ala carte for me.

Oh well, I’ve eaten more than my share of crow over the years.

How much worse can worms be?

It’s important to understand that the success of an entrepreneur is not measured by how much education he or she has or how many years of experience are under his or her belt. An entrepreneur’s success is measured by achievements, not words on a resume.

By definition, an entrepreneur is a risk-taking businessperson: someone who sets up and finances new commercial enterprises to make a profit. Entrepreneurs start businesses. The smart ones then hire MBAs to run them.

Let’s start with education. Is a Bachelor’s degree or better required to succeed in business? Of course not. An MBA from Harvard might give you a leg up in a job interview, but it certainly doesn’t guarantee that you will succeed in business. Nor does it automatically mean that you will be a better business person than someone who didn’t finish high school. Knowledge is a good thing – if you know what to do with it.

Perhaps it is the academic environment itself that turns mere mortal nerds into budding entrepreneurs. The late ’90s proved that college students with no experience beyond organizing a frat keg party could start businesses that would exceed all expectations.

Many would argue that the key to success for most of these ventures was that the founders (or the VC financing them) were smart enough to know that while they had an abundance of education, they needed experienced managers to really run the show.

Larry Page and Sergey Brin were college students when they started the company that would become Google. They were smart enough to bring in Eric Schmidt to be chairman and CEO when the business took off. Schmidt was the former CEO of Novell and CTO of Sun Microsystems. A PhD, Schmidt is a man of education and experience.

Jerry Yang and David Filo were candidates in Electrical Engineering at Stanford when they started YAHOO (Yet Another Hierarchical Officious Oracle) in 1994. They brought in Tim Koogle from Motorola to run things shortly thereafter and now the company is led by Terry Semel, who previously spent 24 years running Warner Bros.

Now on to experience. Is experience a prerequisite of business success? Again, not at all. Many experienced entrepreneurs gained their experience in failed businesses, so experience does not instantly translate to success.

So, when it comes to succeeding in business, which is more important: education or experience? While neither is as helpful as a rich relative, here’s the answer that will hopefully help me avoid those worms: Both education and experience can play a large part in business success.

The more important question is can you succeed in business without one or the other, or even without both? And the answer to that one is: yes. Can I get ketchup with those worms?

Many successful businesses were started by first time entrepreneurs who never went to college. Natural talent, ambition, drive, determination, and good old dumb luck have fueled many success entrepreneurs, myself included. I don’t have a degree (I drove past a college once. It looked hard, so I kept going). Would a degree have helped make my business trek easier? Perhaps.

Then again, I know people with advanced degrees who are flipping burgers at McDonalds. It’s good experience, I suppose.

A combination of education and experience (and a variety of other things) is the best recipe for success. As the old saying goes, “There is no better education than that which comes from experience.”

In the end, it really doesn’t matter how much education, experience, talent, luck or money you have. It’s what you do with it that matters.

Here’s to your success.

Tim is the founder of DropshipWholesale.net, an online organization dedicated to the success of online and eBay entrepreneurs.

http://www.prosperityandprofits.com

http://www.smallbusinessqa.com

http://www.30dayblueprint.com

Beginning an Internship Program

Monday, February 11th, 2008

CONSIDERATIONS FOR YOUR INTERN: Specify the number of hours the intern will be needed each week. Will specific hours be adhered to, or will the schedule be more flexible? Applicants want to know up front what they will be paid, if anything. At this point specify whether the intern will be paid by project, by the hour, a stipend, or not at all. Remember that internships which at least offer a stipend will attract more qualified individuals.

RESPONSIBILITIES AND REQUIREMENTS FOR AN INTERN: Responsibilities might include outcomes that may not be apparent at first glance. For example, an intern working in a real estate office may not realize that the computer experience he or she will be getting will be helpful in a later job search. Requirements are your best opportunity to narrow down the field of prospective applicants to what you are looking for. You may want to include a required or preferred background, organizational abilities, any necessary experience, or office skills. Try not to be too selective in asking for experience — that’s what you are there for.

HOW TO APPLY TO AN INTERNSHIP: The application is where you give the necessary information on how and where to apply. Include an address and a telephone number, and whether you will be requiring a resume and a cover letter. Many managers find it is effective to conduct an initial screening by telephone. This enables them to determine if there is a possibility of a good match between the needs of their organization and the applicant’s goals. Candidates who remain then participate in in-person interviews focusing on the intern’s interest, expectations and skills. Each intern’s abilities and requirements will be different, and depending on the individual candidates and the amount of effort and time one is willing to put in, provisions may need to be made to accommodate them. A verbal contract with the intern before the beginning of the internship is the least that should be done. Some managers may prefer a written contract.

Copyright AE Schwartz & Associates All rights reserved. For a free site to look for interns seeking internships: Internships4You and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium

CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.